Data controller
Optivanta Digital SL, tax ID (CIF) [B27578962], [Calle Rosellón 57, 08026 Barcelona, Spain]. Privacy contact: privacidad@optivanta.es.
What data we process and why
- Email enquiries: your email address, your name and any details you include in the message, in order to answer your enquiry.
- Shop customers: the data needed to process sign-ups with carriers, repairs and invoices.
- Apps: only the data needed for the app to work and to give you support. Each app’s page on the App Store and Google Play lists the specific data.
Legal basis
Your consent (email enquiries), the performance of a contract (services and repairs) and compliance with legal obligations (invoicing).
Retention
For as long as the relationship lasts and, afterwards, for the periods required by law. Enquiries that do not lead to a service are deleted after 12 months.
Recipients
We do not share data with third parties unless required by law. When we process a sign-up with a carrier, we give it the data needed for that contract. Our email and hosting providers comply with the GDPR.
Your rights
You can request access, rectification, erasure, objection, restriction and portability by writing to privacidad@optivanta.es. You can also lodge a complaint with the Spanish Data Protection Agency (aepd.es).